Privacy Policy.

Scope and Legal Framework

We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and its ordinance. Where the EU General Data Protection Regulation (GDPR) applies, we also process personal data under the relevant GDPR principles and lawful bases.

Personal Data We Process

• Website and device data: IP address, browser type, device information, pages visited, referral URL, approximate location, timestamps, and server log data.
• Contact data: name, company, role, e-mail address, phone number, message content, and related communication metadata when you contact us or submit a form.
• Business and service data: account, billing, subscription, integration, catalog, support, and usage data when you become a customer or request access to Guidely Pro services.
• Marketing data: preferences, campaign interactions, and analytics data used to understand interest in our services.

Purposes of Processing

We process personal data to operate and secure the website, respond to inquiries, provide and improve our services, manage customer relationships, process subscriptions and payments, analyze website performance, communicate about Guidely Pro, comply with legal obligations, and protect our rights and systems.

Cookies, Analytics, and Similar Technologies

This website may use cookies, analytics tools, and similar technologies, including Google Analytics, to understand website usage and improve performance. These tools may process technical identifiers and usage data. You can configure your browser to block or delete cookies; some website functions may then be limited.

Disclosure and Service Providers

We may disclose personal data to hosting providers, analytics providers, communication and e-mail providers, payment and billing providers, security providers, professional advisers, authorities where legally required, and other service providers that help us operate Guidely Pro. We require service providers to process personal data only for permitted purposes and with appropriate safeguards.

International Transfers

Personal data may be processed in Switzerland, the European Economic Area, the United States, or other countries where our service providers operate. Where data is transferred to countries without an adequate level of data protection, we use appropriate safeguards such as contractual protections, standard contractual clauses, or other legally recognized mechanisms.

Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, to comply with legal retention duties, to resolve disputes, and to enforce agreements. Retention periods vary depending on the type of data and the context of processing.

Your Rights

Subject to applicable law, you may request information about your personal data, correction of inaccurate data, deletion, restriction, data portability, or object to certain processing. You may also withdraw consent where processing is based on consent. To exercise your rights, contact us at join@guidelypro.ai.

Security

We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, and disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. The version published on this page is the current version.